Returns & Exchanges

At MrsPoindexter, we want you to feel confident in every piece you wear. If your selection isn't the perfect fit, we offer easy returns and exchanges within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely place the unworn items with original tags attached into their original packaging to ensure they remain in pristine condition.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous delivery markings.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange once the inspection is complete.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing