Frequently Asked Questions

Everything you need to know about your MrsPoindexter shopping experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or exchange.

How do I know which size will fit me best?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for the most comfortable fit.

Do you offer international shipping?

Yes, MrsPoindexter ships worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

How should I care for my MrsPoindexter garments?

To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner label of every garment.